Corrupt PDF Exports
Hi -
Just recently my customers have reported that documents they have sent to their customers as PDFs are corrupted. I am using Delphi and Fastreports to export documents to PDF format before emailing to customers. This system has worked faultlessly for some time. Its only recently that I have been told that people receiving these PDF attachments are seeing un-readable characters / garbage. To my knowledge, there have been no font changes and no exotic fonts are being used, and as I say - this system has been in place and working fine for the last year or more.
Here is an example of the corruption customers are seeing when receiving the PDFs via email..
I did hear that Adobe had released an update recently for PDF and was wondering if this was due to that ? I am using Fast reports VCL Version 5.5.12 Professional and delphi XE2 (I know its old but all I can afford [img]style_emoticons/<#EMO_DIR#>/smile.gif" style="vertical-align:middle" emoid=":)" border="0" alt="smile.gif" />). What makes this more strange is that the corruption is intermittent. Sometimes they receive the emails and the PDFS are readable. Anyway, if anyone has similar problems or can shed some light on this issue - I would be very grateful.[/img]
Just recently my customers have reported that documents they have sent to their customers as PDFs are corrupted. I am using Delphi and Fastreports to export documents to PDF format before emailing to customers. This system has worked faultlessly for some time. Its only recently that I have been told that people receiving these PDF attachments are seeing un-readable characters / garbage. To my knowledge, there have been no font changes and no exotic fonts are being used, and as I say - this system has been in place and working fine for the last year or more.
Here is an example of the corruption customers are seeing when receiving the PDFs via email..
I did hear that Adobe had released an update recently for PDF and was wondering if this was due to that ? I am using Fast reports VCL Version 5.5.12 Professional and delphi XE2 (I know its old but all I can afford [img]style_emoticons/<#EMO_DIR#>/smile.gif" style="vertical-align:middle" emoid=":)" border="0" alt="smile.gif" />). What makes this more strange is that the corruption is intermittent. Sometimes they receive the emails and the PDFS are readable. Anyway, if anyone has similar problems or can shed some light on this issue - I would be very grateful.[/img]
Comments
did you set the EmbeddedFonts option to TRUE ?
frxPDFExport1.EmbeddedFonts: = TRUE;
greeting
Georg
Hi Georg -
No I have just checked, frxPDFExport1.EmbeddedFonts: = FALSE;
You think this will solve problem ? Will certainly try that. Just not sure why all of a sudden its a problem when it never has been in the past..
Thanks Paul.
Embedding fonts makes no difference.
What can people who are affected by this do?
EDIT: Issue apparently resolved by ADOBE. Update the reader
Yes, I received an email from Adobe regarding a fix this issue. Here is the link they sent me.,.
https://files.acrobat.com/a/preview/e48ebc7...2d-08ae4192687b
This should fix the problem, I imagine they will roll this out in the next official release..
Dave.