FR support (and AlexTZ) alive?

edited 1:56AM in Talks
I'm curious if other people are experiencing the same difficulties with the FR support.

We have the problem that we wanted to extend our subscription, but instead we got a new account and no key (and no option for downloading the latest FR.NET version). The support answered once and requested more information that we sent to them.
However, after one week, we didn't get an answer and no reaction at all from our mails sent to the support.

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  • edited August 7

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