Answer interval...

pbastovpbastov
edited 7:35PM in FastReport 2.xx VCL
How much does it take to have a question answered? (in average)

Comments

  • gordkgordk St.Catherines On. Canada.
    edited 7:35PM
    IMHO, it depemds upon question type, if covered in faq.txt, or docs, or by searching forum messages, it may not be answered.
    regards ;)
  • PhilnextPhilnext
    edited 7:35PM
    Yes, we all understand, as in software support it is not very to always make the same answers to the same questions...but ... in these cases can't you have a 'standard' reply like :
    The answer is in the doc and/or in the doc and/or in the forum

    Because today the users don't know if :
    the answer is in the FAQ.
    the support have not seen the question.
    the support don't understand the question.

    ;)
  • pbastovpbastov
    edited 7:35PM
    Thanks for the reply. ;)

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