Embedded font problem

tdisquetdisque
in FastReport VCL

We recently began including, in our installation application, code to install Roboto Mono and Roboto Mono Bold fonts. We received complaints that documents generated by our app and viewed on computers without these fonts produced messages about the missing fonts, so we decided to embed the fonts in our PDF output using the embed option in the Fast Reports PDF export.

Now we have examples of files generated by our app by user1 and by user2. Both have the fonts embedded in their PDF output, yet when user3 (without either of these fonts installed) views the output from user1, user3 sees Roboto Mono where Roboto Mono Bold is expected. When user3 views the output from user2, user3 sees Roboto Mono Bold where it is expected.

An examination of the document properties of both files shows that both fonts were embedded in both files.

Can anyone suggest a cause for these differences?

Comments

  • PolomintPolomint Australia

    G'day,

    Not a suggestion, but a couple of questions.

    Are the devices used by User1, User2 and User3 all running the same sofware and versions of same (e.g.Windows 11 and Adobe Acrobat)?

    Are the settings in the "PDF VIewer" software identical?

    So basically my starting point is: what is (are) the difference(s)?

    Cheers, Paul

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Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

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