Installation problem Fastreport 2021.3_all_std.exe

Hello,

When i try to install fastreport i get de message unable to load plug-in library ? ( See picture )

This happens after i fill in my License key.

What am i doing wrong ?

Gert Hoogeboom

Comments

  • G'day Gert,

    Some questions to help work out the root cause...

    Did you have a previous version installed? Did you fully uninstall it before installing 2021.3?

    I installed 2021.3 just last weekend on a couple of computers without incident (admittedly I wasn't using the "Std" Edition so it is not "proof").

    Cheers, Paul

  • I have uninstalled the previous version.

    Same error.

    I am installing the standard version in Delphi 11.

  • Right. This doesn't seem to be something other FastReport Users can help with. It looks to me like there is some issue with InstallAware on your system.

    Have you raised a Support Ticket?

    https://support.fast-report.com/users/sign_in

    It might get you a faster result than the Forums...

    Cheers, Paul

  • Gert,

    I had a similar message yesterday installing the new version of Fastreports after my antivirus program (bitdefender) quarantined a plugin dll file installed by the Fastreports installer

    C:\ProgramData\miaE571.tmp\data\Documentation\mIDEPlugPro.dll\mEXEPlugPro.dll

    I simply restored it (hope I did the right thing) and all seems to be working Ok.

    Regards


    Bill

  • Hi,

    I have the same problem with same message.

    Uninstalled old version and executed the installer for 2021.3 but it stops after inserting the serial code and pressing Next.

    If I try to reinstall the old version I have the same problem. So now I'm unable to work.

    Please...

    Regards.


    Sergio

  • Ok, if you have BitDefender, disable not only the antivirus but also add an exception for fastreport installer in the anti ramsonware... (resolved by FastReport support team)


    Regards.


    Sergio

  • PolomintPolomint Australia

    That makes sense, Sergio.

    We sometimes have problems with Norton Data Protector which throws a series of "threatening" Exceptions when installing FastCube / FastReport.

    We've taken to calling a "ten minute" moratorium on Data Protector to avoid such hassles.

    One of these days I will work out just what the root cause is...

    Cheers, Paul

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