CanGrow Problem

Hello, everyone,

someone can help me with my problem. I've already created a ticket, but they say it's standard procedure. But that can't be, because it worked with an older version. 

I have described the error in the PDF or see the Video .



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Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.