Online Report Designer - Losing Values
Hello, we are having issues with different properties defaulting and overriding the saved values within the online report designer. Below are 2 reproducible examples:
TEXTBOX
1. Load report into the online report designer
2. Drag a textbox onto the report
3. Change font size to 8pt
4. Save report
5. Preview report (all good so far)
6. Reload page and report designer with the same report template
7. When loads, notice the font has defaulted back to 10pt. Review of report and contents sent to client pre load shows 8pt, it happens during the loading of the online report designer
LINE
1. Load report into the online report designer
2. Drag a line component onto the report
3. Save the report
4. Preview the report (note line is not visible)
5. Change the color of the line from black to any other color and save/preview report again (line is now visible)
6. Change color back to black and save/preview the report (again line is visible - black)
7. Reload page and report designer with the same report template
8. Preview and line again is not visible, you need to toggle away/back to black before it is visible
We have also noticed a issue where the report indicates it has saved (green save success box), but the report does not physically save. When we review the DesignerSavePath folder, nothing saved there either. The only way we can again get valid saves is by refreshing the page. We are working on reproducing this issue, currently is very adhoc and will provide more info at that time.
We look forward to any assistance you can provide
TEXTBOX
1. Load report into the online report designer
2. Drag a textbox onto the report
3. Change font size to 8pt
4. Save report
5. Preview report (all good so far)
6. Reload page and report designer with the same report template
7. When loads, notice the font has defaulted back to 10pt. Review of report and contents sent to client pre load shows 8pt, it happens during the loading of the online report designer
LINE
1. Load report into the online report designer
2. Drag a line component onto the report
3. Save the report
4. Preview the report (note line is not visible)
5. Change the color of the line from black to any other color and save/preview report again (line is now visible)
6. Change color back to black and save/preview the report (again line is visible - black)
7. Reload page and report designer with the same report template
8. Preview and line again is not visible, you need to toggle away/back to black before it is visible
We have also noticed a issue where the report indicates it has saved (green save success box), but the report does not physically save. When we review the DesignerSavePath folder, nothing saved there either. The only way we can again get valid saves is by refreshing the page. We are working on reproducing this issue, currently is very adhoc and will provide more info at that time.
We look forward to any assistance you can provide