Fantastic Product... no support!
Dear FastReport Team,
You're doing such a fantastic job with your product...
you're writing nice manuals...
... and we get virtually no support!
(even if Gord is doing a great job!)
There's the forum, there are newsgroups, there is a nice ticketting system...
my last few posts all caught some views, but no answer at all!
That's a real big shame and I wouldn't complain if I didn't love the product so much!
What's the recommended way to get support?
Are there plans to improve support?
Is anybody reading this?
Is anybody alive?
Regards from a rather sad user,
Daniel
You're doing such a fantastic job with your product...
you're writing nice manuals...
... and we get virtually no support!
(even if Gord is doing a great job!)
There's the forum, there are newsgroups, there is a nice ticketting system...
my last few posts all caught some views, but no answer at all!
That's a real big shame and I wouldn't complain if I didn't love the product so much!
What's the recommended way to get support?
Are there plans to improve support?
Is anybody reading this?
Is anybody alive?
Regards from a rather sad user,
Daniel
Comments
From my point of view, I can say FastReport support is really good.
Best wishes,
b.o. Marc Geldon
(explido Software GmbH&Co.KG)
http://www.fast-report.com/en/forum/index....st=0&#entry4718
http://www.fast-report.com/en/forum/index....st=0&#entry5977
http://www.fast-report.com/en/forum/index....st=0&#entry6015
http://www.fast-report.com/en/forum/index....st=0&#entry5985
(resolved, but without an answer)
http://www.fast-report.com/en/forum/index....st=0&#entry5984
all topics without an answer!
Same situation for several threads in the newsgroups....
Regards,
Daniel