Printer crash
Hello,
some of our user report a strange bug during printing, with Fastreport 4.10.1 stable or 4.10.12 the first page (printed with every report) is printed correctly, then printer crash
the first user has:
Win XP pro and HP deskjet F4180
the secon with the same problem has:
Win XP home with Epson LQ300
another user with:
Win 7 Pro and OKI 2232 A4
set his printer from driver for printing in B/W , the first page is printed correctly in B/W but the rest of page are printed in colour driver seems to reset user settings after first page
We have other thousands of user that print correctly with 4.10.x version of Fastreport but these three user with fastreport 4.7.85 don't report any problem (we downgrade our software for avoiding bug) and with 4.10.x are not able to print correctly.
Regards
some of our user report a strange bug during printing, with Fastreport 4.10.1 stable or 4.10.12 the first page (printed with every report) is printed correctly, then printer crash
the first user has:
Win XP pro and HP deskjet F4180
the secon with the same problem has:
Win XP home with Epson LQ300
another user with:
Win 7 Pro and OKI 2232 A4
set his printer from driver for printing in B/W , the first page is printed correctly in B/W but the rest of page are printed in colour driver seems to reset user settings after first page
We have other thousands of user that print correctly with 4.10.x version of Fastreport but these three user with fastreport 4.7.85 don't report any problem (we downgrade our software for avoiding bug) and with 4.10.x are not able to print correctly.
Regards
Comments
Could that be an issue with user rights of these users i.e. for printing, writing to specific directories, etc.? I don't know the code of FastReport that well but I it wouldn't supprise me if a later version of FastReport handles that part differently.
Hope it helps. And if not: I would suggest asking support through a support ticket.
Best regards,
Teo
Teowin-Software, FastReport reseller in the Benelux.